If you encounter any issues where the option set is not appearing on your storefront, please follow these steps:
- Check app activation: Ensure that the Easify Product Options app is activated on your theme. To do this, access your theme editor (App embeds tab) and verify that the app is enabled.
- Verify option set assignment: Confirm that your option set is correctly assigned to your test product(s). Double-check the product settings to ensure that the option set is applied.
If you have already checked the above solutions and your option set is still not appearing on the product page, it is possible that there might be a conflict between the app and your theme, or you have installed and enabled multiple product options apps simultaneously, or there is a conflict with another existing app in your store. (If apps use the same resources, it often causes conflicts).
In such cases, please reach out to us for assistance. You can send your request to our email or message us through in-app Live Chat.
Our support team will be happy to assist you in resolving any conflicts or issues.
