Table of Contents
The File Upload option type allows customers to upload single or multiple files, in different file types such as images or documents, as part of their product customization.
Option Settings #
- Option name: Give your File Upload option a unique internal name, which will also be visible to your customers. Ensure that different options in the option set have distinct names.
- Option label: Add a label that is visible to your customers. Option labels can be the same or different for various options in the option set.
- Required: Make the File Upload a mandatory field if you want, ensuring customers upload the file(s) before adding the product to cart.
- Hide option label: Hide the option label if you wish to keep the interface cleaner or prefer it not to be visible to users.
- Add price: Set an extra price if customers upload files for using your custom service.
- File type restrictions: Select the file types that you allow your customers to upload.
- Max file size: Set the maximum file size customers can upload. Currently, our app supports a maximum file size of 10MB. If you need to extend this limit, please contact us.
- Max file upload: Set the maximum number of files customers can upload (e.g., if set to 5, customers can upload up to 5 different files at once). Our app currently supports a maximum of 10 files. Contact us to discuss extending this limit.
- Button Text: Customize the text on the upload box if desired; the default text is “Choose File”.
- Column width: Adjust the width of the entire File Upload option area if you want, choose from 25-33-50-66-75-100%.
- Help text: Provide additional instructions or information for your customers, such as allowed file types and the maximum file size.
- Info: Create an informative tooltip that appears when users hover over a small icon, providing more context or assistance.
- Condition logic options: Determine the visibility of the File Upload, ensuring it appears only when specific custom options or Shopify variants are selected. To set up the condition logic for your File Upload, follow this guide.
Need Assistance? #
If you run into any challenges while configuring your custom options, feel free to reach out to us for assistance through our convenient in-app live chat, by submitting your request via our contact form, or by sending an email to support@tigren.com. We’re here to help!