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  • About
  • Apps
    Easify Product Options
    Easify Product Attachments
  • Resources
    Help Center
    Easify Product Options
    Easify Product Attachments
    Video Tutorials
    Easify Product Options
    Easify Product Attachments
  • Partners
  • Blog
  • Contact

Easify Product Options App

Getting Started
    Key Terminology Simplified
    • Custom options & variants
    • Option set
    • Option set templates
    • Option type (Option input)
    • Your option sets
    • Option label
    • Option name
    • Option value
    • Option group
    • Price Add-ons
    • Conditional logic
    • Live preview
    • Help text
    • Placeholder
    • Information (Tooltip)
    • Option widget
    Option Input Types
    • Design Layer
    • Text Box
    • Text Area
    • Number Text Box
    • Color Swatches
    • Image Swatches
    • Radio Buttons
    • Dropdown
    • Checkbox
    • Button(s)
    • Switch/ Toggle
    • Modal (Popup)
    • File Upload
    • Option Group
    • Product List
    • Date Range
    • Date Picker
    • Time Picker
    • Font Picker
    • Color Picker
    • Dimension
    • Quantity
    • Custom HTML
    • Heading
    • Paragraph
    • Spacer
    • Divider
    App Activation
    • Activate the app on your theme
    • Video Tutorial
User Guide (PO)
    Set Up Option Sets
    • Create A New Option Set From Scratch
    • Use Ready-made Templates To Create Your Option Set
    Conditional Logic
    • What is Conditional Logic (CL)?
    • Standard Conditional Logic – Among Easify Options
    • Advanced Conditional Logic – Show Easify Options Based On Shopify Variants
    Extra Pricing (Add Charges)
    • Set Up Extra Fees (New Version – From July 18, 2024)
    • Add-on Prices vs. Add-on Products (Old Version – Before July 18, 2024)
    • Set Up Add-on Prices (Old Version – Before July 18, 2024)
    • Set Up Add-on Products (Old Version – Before July 18, 2024)
    • Convert Add-on Prices To Add-on Products (Old Version – Before July 18, 2024)
    • Hide Specific Products from Shopify Storefront while Keeping Them Buyable
    Option URL
    • What is Option URL?
    • Establish Cross-Product Links Using Option URL
    • Include Detail Links For Add-on Products/Custom Options
    Option Design
    • Customize Option Styles
    • Distinct Option Styles for Light & Dark Themes
    • Modern and Classic Option Styles
    App Settings
    • General Settings
    • App Translation
    Tiered Wholesale Pricing
    • What is Tiered Wholesale Pricing?
    • Set Up Tiered Wholesale Pricing
    • Customize Tiered Wholesale Pricing Table
    Option Import/Export
      Option Export
      • Export All Option Sets
      • Export Specific Option Sets
    • Option Import
  • Add Option Value Descriptions & Tooltips
  • Show Image/ Color Swatch Slider
  • Track Real-time Analytics
  • View & Export Orders With Easify Options
  • Enable Image Editor for File Upload
  • Hide Main Product Price & Shopify Quantity Selector
  • Set Up Product Bundles
  • Set Up One-time Charge
  • Set Up Quantity Selector Per Option Value
  • Display Option Set In Popup Triggered By Button Click
  • Switch Product Images Upon Option Selection
  • Set Up Option/ Option Set Templates
  • Translate Option Set Into Multiple Languages
  • Separate or Combine Add-ons with Main Product in Cart
  • Reposition Option Set On Product Page
  • Show Custom Options On Order Confirmation Emails (To Customers)
  • Show Custom Options On New Order Notification Emails (To Staff)
  • Show Custom Options On Packing Slips
Product Personalizer (Live Preview)
  • What Is Product Personalizer – Live Preview?
  • How It Works
  • Ready-to-use Templates with Product Personalizer
  • Upcoming Features
Subscription & Billing
  • Pricing Plans
  • How to upgrade
  • How to cancel subscription
Customization & Support
  • App Maintenance Notification
  • Get support
  • Request a new feature
Frequently Asked Questions
  • Why does the app remain “Inactive” even after activation?
  • What to do if custom options aren’t visible on product pages?
  • Why weren’t custom option prices included in my customer orders?
  • How many custom options can I create per product?
  • Does the app work with Shopify Online Store 2.0?
  • Will the app slow down my website?
  • How can I stay informed about updates for the app?
  • What happens if I uninstall the app, and how does it affect my store?
Integrations
  • Easify Product Options x GemPages Landing Page Builder

Easify Box Builder App

Getting Started
  • Activate the app
  • Create New Box
  • Frequently Asked Questions
  • Get Support

Easify Inventory Sync App

Getting Started
  • Quick Start Guide
  • Frequently Asked Questions
  • Get Support
Inventory Groups
  • Create Inventory Groups Automatically by SKUs
  • Create Inventory Groups Manually
  • Events Triggering Syncs among Products in Inventory Groups
  • When do Inventory groups Fail to sync?
  • How to Set Up Common Cases
Bundle Groups
  • Create A New Bundle Group
  • How Master product inventory is Calculated from Component product inventory (Modified Quantity)
  • Events Triggering Syncs among Products in Bundle Groups
  • When do Bundle groups Fail to sync?
  • How to Set Up Common Cases
Inventory Thresholds
  • What is Inventory Threshold?
  • Set Up Universal Inventory Threshold
  • Create A New Inventory Threshold
Advanced Features
  • Bulk Edit Inventory Groups
  • Import/ Export Inventory Groups
  • Import/ Export Bundle Groups
  • Export Product Variant & Location IDs
  • Bulk Duplicate Products
Subscription & Billing
  • Pricing Plans (& FAQs)
  • How to Change Plans
Common Scenarios & Setup Guides
  • Roast Coffee
  • Loose Leaf Tea
  • Stationery Set
  • Retail & Wholesale Items
  • Blank & Personalized Tees
  • Unisex Tees
  • Baby Gift Hamper
  • Flowers
  • Chocolate Cookies
  • 3-Pack T-Shirts (mixed sizes & colors)
  • Batteries
  • Beverage (Inventory by Cans)
  • Beverage (Inventory by Packs)
  • Multivitamins (from Single Pack)
  • Multivitamins (from Double Pack)
  • Incense Sticks (Inventory by Packs)
  • Incense Sticks (Inventory by Sticks)
  • Candle Trio Set
  • Perfume Set
  • Pick n Mix Sweets
  • Top & Skirt Set (Same Size)
  • Top & Skirt Set (Mixed Sizes)
  • 2-Pack Tops (1 Color)
  • 2-Pack Tops (1 Color) – Only in Packs
  • 2-Pack Tops (Multicolor – Fixed)
  • 2-Pack Tops (Multicolor – Optional)
  • Custom Print Shirts
  • Shoes & Free Socks

Easify Product Attachments App

App Activation
  • Activate the app on your theme
  • Video Tutorial
User Guide
  • Upload Product Attachments
  • Upload Attachment Icons
  • Add Attachments To Templates
  • Import Bulk Product Attachments
  • Export Product Attachments
  • Add Attachments To Collapsible Rows On Product Pages
Customization & Support
  • Get support
  • Request a new feature

Recommended Shopify Apps

  • Page builder
  • Affiliate programs
  • Marketing
  • Invoices and receipts

Announcements

  • Limited Support During Lunar New Year (Jan 25th- Feb 3rd, 2025) – Your Patience Is Our Greatest Gift!
  • Go Beyond Options: Easify Product Options Premium Is Here!

Events Triggering Syncs among Products in Inventory Groups

Table of Contents
  • Cases that DO NOT Trigger Syncs in Inventory Groups
  • Need Assistance?

Understanding how synchronization works within Inventory Groups is crucial for effective inventory management.

This guide outlines the various scenarios where synchronization occurs:

1/ Creating and Enabling a New Inventory Group

When you create and enable a new inventory group, all products within the group synchronize their base inventory immediately.

2/ Placing an Order including a Product in the Group:

Upon successful order placement, the inventory of the ordered product decreases.

Simultaneously, the base inventory and inventory of other products in the group decrease by the same quantity.

3/ Canceling an Order including a Product in the Group:

If an order is canceled, the inventory of the affected product is restored.

After that, the base inventory and other group products’ inventories are adjusted to reflect the restoration.

4/ Creating a Return including a Product in the Group:

When a return is created for a product in the group, the inventory of that product is added back. The base inventory and other group products’ inventories are adjusted accordingly.

More information on how returns work in Shopify can be found here.

5/ Editing Order & Changing Fulfillment Location of the Product in the Group:

  • If an order’s fulfillment location is changed to one outside the group settings, the original product inventory allocated within the group is reinstated. The base inventory and other group products’ inventories are updated accordingly.
  • If the order’s fulfillment location is changed to a new location within the group, but not the original one, the product’s inventory in the new location is deducted. The base inventory and other group products’ inventories are updated accordingly.
  • If both the original and new fulfillment locations are within the group, the product’s inventory is adjusted between locations. Base inventories for both locations and other group products’ inventories are synchronized accordingly.

6/ Creating a New Order including a Product in the Group – from Draft Order:

When you need to create an order for a customer, you can create a draft order in your Shopify admin. This involves adding customer details and products, and then sending an invoice, collecting payment, or setting payment terms.

Once the order is paid for or payment terms are set, a new order is generated from the draft and appears on your Orders page. Learn more about Shopify draft orders here.

After creating the order, including a product from the group, the base inventory and other products’ inventories within the same group decrease by the same amount.

Notes: When the draft order is initially created, the product’s quantity is not deducted, so no inventory synchronization occurs at this stage. Synchronization happens only after the draft order is converted into a final order.

7/ Creating Order Automatically based on Subscription Period:

Periodically, Shopify automatically places new orders based on subscription periods.

After these orders are placed, the product’s inventory included in the order decreases. The base inventory and other group products’ inventories also decrease by the same amount.

8/ Changing Status of Purchase Order including a Product in the Group to “Ordered”

When creating a purchase order in Shopify, you have the option to save it as a draft for later editing or mark it as “Ordered”. Once marked as “Ordered”, the incoming inventory is updated for each product listed on the purchase order. Learn more about Shopify purchase orders here.

After the inventory of a product in the purchase order, as well as within the inventory group, is updated, the base inventory and other group products’ inventories also increase by the same amount.

Notes: Initially, when the draft purchase order is created, the product’s quantity is not deducted, so no inventory synchronization occurs at this stage. Synchronization occurs only after the purchase order is marked as
“Ordered”.

Cases that DO NOT Trigger Syncs in Inventory Groups #

1/ Updating Inventory of Individual Products in Product Editing Page:

When an admin updates a product’s inventory on the Shopify product editing page, it does not automatically update the base inventory or the inventory of other products within the same group.

To update the inventory for a product within a group (or the entire group), follow these steps:

  • Access the app.
  • Open the relevant inventory group.
  • Update the mutual inventory for the whole group.
sync stock
  • Save the changes, and the new inventory will then be immediately synced for all products in the group.
inventory groups

If you have already updated the inventory of a product within a group on the Shopify product editing page, do the following:

  • Open the app.
  • Open the inventory group containing the updated product.
  • You’ll see the differences in inventory levels among the products in the group.
inventory syncs
  • Update the mutual inventory for all products to reflect the new inventory.
update inventory
  • Save the group, and the new inventory will be applied to all products in the group.
sync inventory

Other cases that do not trigger syncs in the inventory groups include:

2/ Draft Orders

3/ Draft Purchase Orders

4/ Inventories Managed by Third-party Apps

Need Assistance? #

If your store requires inventory synchronization for a specific workflow not mentioned above, or if any of the mentioned cases are not functioning correctly, please reach out to us. We provide support via in-app live chat or you can email us at support@tigren.com. We’re here to help!

Table of Contents
  • Cases that DO NOT Trigger Syncs in Inventory Groups
  • Need Assistance?
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