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Getting Started
Subscription & Billing
Frequently Asked Questions
Frequently Asked Questions (Product Options)
- How many custom options can I create per product?
You can create an unlimited number of custom product options and variants with Easify Product Options.
Does the app work with Shopify Online Store 2.0?Yes, our app is fully compatible with Shopify Online Store 2.0.
Will it slow down my website?No, our app is designed to be lightweight and fast, and has been optimized to minimize its impact on your website's speed and performance.
What happens if I uninstall the app?If you uninstall our app, all of the custom product options and variants you created with the app will be removed from your store. However, your product data will remain intact.
Troubleshooting
Troubleshooting (Product Options)
- My options don’t show on the product page
If you encounter any issues where the option set is not appearing on your storefront, please follow these steps:
- Check app activation: Ensure that the Easify Product Options app is activated on your theme. To do this, go to the app's settings and verify that it is enabled.
- Verify option set assignment: Confirm that your option set is correctly assigned to your test product(s). Double-check the product settings to ensure that the option set is applied.
If you have already checked the above solutions and your option set is still not appearing, it is possible that there might be a conflict between the app and your theme.
In such cases, please reach out to us for assistance. You can send your request to support@tigren.com or message us through in-app Live Chat.
Our support team will be happy to assist you in resolving any conflicts or issues.
